Shipping policy
Thank you for shopping with Sensy-One! We are committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are usually processed and shipped within 3 to 5 business days after receiving your order confirmation email, unless otherwise stated in our announcements bar.
Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times may vary depending on your location and the shipping option selected at checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking information to become available.
Shipping Delays
While we do our best to meet our stated delivery times, we are not responsible for delays caused by shipping carriers, weather conditions, or customs processing.
International Shipping
We currently offer shipping within Europe and the USA. Please note that international orders may be subject to additional customs duties or taxes, which are the responsibility of the customer.
Lost or Damaged Packages
If your order arrives damaged, or you believe it has been lost during shipping, please contact us immediately at info@sensy-one.com. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Shipping Policy, please contact us at info@sensy-one.com.